Highlights

Simply be always one step ahead of your competitors.

Full-Service

We write custom scripts based on your business requirements & preferences, train staff and ensure all requests get a timely answer. You don't need to worry about anything.

Save Money

A professional and efficient customer support team doesn’t have to be expensive. Our packages make your needs easy to calculate. With us you keep an eye on all costs.

Save Time

You can focus on your core business while we take care of your customers queries. If you want to make any changes, just give us a call or send us an e-mail. We implement your wishes directly.

Risk Free

We want you to feel completely at ease when choosing us. That’s why we offer a 7-day money-back guarantee on all our service packages.

Our Services

Just a few steps to your professional customer support.

24/7 Global Support

Our team operates from multiple international locations, ensuring your customers receive prompt, professional assistance, anytime, anywhere. No request goes unanswered.

Omnichannel Communication

We engage with your customers through their preferred channels:

  • Email
  • Phone
  • Live Chat
  • Text Message
  • Social Media Messaging

We don’t just answer calls, we actively manage voicemails and text inquiries to ensure a seamless customer experience.

E-commerce Customer Care

We handle all post-purchase concerns, including:

  • Order and shipping inquiries
  • Returns, refunds, and exchanges
  • Dispute resolution with shipping providers
  • Account and subscription management

Why Choose I-SUPPORT?

  • Scalable Solutions: Whether you're a startup or an enterprise, we adapt to your needs.
  • Cost-Effective Service: Reduce overhead costs while maintaining top-tier customer satisfaction.
  • Trained Professionals: Our agents are skilled in handling complex customer interactions with empathy and efficiency.

Pricing

Our service packages go beyond just handling customer inquiries, we provide end-to-end support solutions tailored to your business needs. With years of experience in customer support, we offer reliable, long-term assistance to help your business grow. Partner with us for a seamless customer experience!

essential 

$699

per month

  • Monday-Friday
  • During your opening hours
  • Up to 200 tickets / month
  • 1 professional customer rep
  • Ideal for small teams /  startups

premium

$2999

per month

  • 24/7 Global Coverage
  • Up to 1400 tickets / month
  • 1 Team Manager
  • 3 professional customer reps
  • Ideal for entreprises and high-volume

Testimonials

Customers we have already made happy with our all-round support.

Janet G.

Wow! Thanks Fabien, that’s the best follow up instructions I’ve ever had!

I will work through your list and hopefully solve the problem. It used to work fine - until about 6 months ago - so it might be an update.

Thanks so much,

Janet

Joella

This is Jo (Joella), I can’t thank you all enough for your constant help and support. It hasn’t been an easy road trying to relearn everything I’ve been taught for the last 50+ years. The good thing is I’m teachable and I feel that’s very important. I learn something new everyday. What a fantastic community here and in the membership, if you haven’t joined I recommend you do so.

Jill A.

Thank you so much for your assistance. The service you All are providing will help us Heal Mother Earth & all Beings who depend on her.💞 Forgive me if I sound cheesy; but it truly comes from my heart. 

Love & Gratitude, 

Jill

Irma C.

Hello Roxy,

Thank you so much for your quick response and fixing the issue.

I appreciate your help.

Have a great day 😊.

Irma

FAQ

Any questions? You find the answers here.

Any business that wants to provide high-quality customer service while reducing costs can benefit from outsourcing. We work with eCommerce stores, SaaS companies, tech startups, financial services, healthcare providers, and more. Whether you're a small business looking for affordable support or a large enterprise needing 24/7 coverage, we’ve got you covered.

We provide multichannel support, including:

  •  Email
  •  Phone
  •  Live Chat
  • Text Message
  •  Social Media (Facebook, Instagram, Twitter, WhatsApp, etc.)

We ensure your customers can reach you through their preferred channel.

Our customer support agents undergo extensive training tailored to your brand's policies, tone, and processes. We use quality assurance monitoring, performance tracking, and regular feedback loops to maintain high service standards. Custom scripts and knowledge bases help ensure accurate and consistent responses.

Yes! We provide customer support in English, French, and Tagalog, with additional language options available on request. Our multilingual agents help you connect with a broader audience and improve customer satisfaction.

We stand by our service quality with a 7-day money-back guarantee. If you're not completely satisfied within the first 7 days, we’ll issue a full refund—no questions asked. We also offer flexible plans that allow you to scale up or down based on your needs.

About time we take care of your customer support.

It is becoming increasingly important for companies to ensure customer satisfaction for continued growth. More and more internet users and potential customers are looking online for reviews and feedbacks. Take off with us with our first-class customer support!